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Bare Knuckle Customer Service
Simon Hazeldine
okładka miękka
towar niedostępny
Książka zostanie wydrukowana na zamówienie klienta
Opis produktu
Bare Knuckle Customer Service - Simon Hazeldine
Teaches how to find out; what your customers really want; the right way to build a customer service culture; how to implement a customer service strategy; the Bare Knuckle Customer Service Model; how to benefit from customer complaints; what Customer Relationship Management really does; and how to set up & run a world class call centre.
Szczegóły
Bare Knuckle Customer Service
sierpień 2008
Bertrams Print On Demand
1905430353
9781905430352
146 x 226 mm
Simon Hazeldine
sierpień 2008
Bertrams Print On Demand
1905430353
9781905430352
146 x 226 mm
